.chat-widget{z-index:9000;flex-direction:column;align-items:flex-end;gap:12px;display:flex;position:fixed;bottom:20px;right:20px}.chat-launcher{background:var(--navy,#2d3b56);color:#fff;cursor:pointer;width:54px;height:54px;transition:transform .2s ease, background var(--transition-fast,.2s);border:none;border-radius:999px;justify-content:center;align-items:center;display:flex;box-shadow:0 10px 26px #2d3b5652}.chat-launcher:hover{background:var(--sky,#36ade2);transform:translateY(-2px)}.chat-launcher .icon{font-size:24px;line-height:1}.chat-panel[hidden],.chat-body[hidden],.chat-captcha[hidden],.chat-error[hidden]{display:none}.chat-panel{border:1px solid var(--line,#2d3b561f);background:#fff;border-radius:14px;flex-direction:column;width:min(330px,100vw - 32px);max-height:min(560px,100vh - 120px);display:flex;overflow:hidden;box-shadow:0 18px 48px #2d3b563d}.chat-head{background:var(--navy,#2d3b56);color:#fff;justify-content:space-between;align-items:flex-start;gap:10px;padding:14px 16px;display:flex}.chat-head-text{flex-direction:column;gap:2px;min-width:0;display:flex}.chat-head-title{font-family:var(--font-heading,sans-serif);font-size:var(--text-sm,.8125rem);font-weight:700}.chat-head-sub{opacity:.8;font-size:11px}.chat-close{color:#fff;cursor:pointer;background:#ffffff24;border:none;border-radius:8px;flex-shrink:0;width:26px;height:26px;font-size:20px;line-height:1}.chat-close:hover{background:#ffffff42}.chat-body{flex-direction:column;gap:10px;padding:16px;display:flex;overflow-y:auto}.chat-lead{font-size:var(--text-sm,.8125rem);color:var(--ink-muted,#6b7a8f);line-height:1.5}.chat-report-btn{border:1px solid var(--line,#2d3b561f);color:var(--navy,#2d3b56);font-size:var(--text-sm,.8125rem);text-align:left;cursor:pointer;transition:border-color var(--transition-fast,.2s), background var(--transition-fast,.2s);background:#fff;border-radius:10px;align-items:center;gap:9px;padding:11px 14px;font-weight:600;display:flex}.chat-report-btn .icon{color:var(--gold,#f5a623);flex-shrink:0;font-size:16px}.chat-report-btn:hover{border-color:var(--sky,#36ade2);background:var(--sky-tint,#eaf6fc)}.chat-section-label{font-family:var(--font-mono,monospace);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-muted,#6b7a8f);font-size:10px}.chat-contacts{gap:2px;margin:0;padding:0;list-style:none;display:grid}.chat-contact{font-size:var(--text-sm,.8125rem);color:var(--navy,#2d3b56);transition:background var(--transition-fast,.2s);border-radius:8px;align-items:center;gap:9px;padding:8px 10px;font-weight:600;text-decoration:none;display:flex}.chat-contact .icon{width:16px;color:var(--sky,#36ade2);flex-shrink:0;font-size:16px}.chat-contact:hover{background:var(--sky-tint,#eaf6fc)}.chat-back{font-size:var(--text-xs,.75rem);color:var(--sky,#36ade2);cursor:pointer;background:0 0;border:none;align-self:flex-start;padding:0;font-weight:600}.chat-label{font-size:var(--text-xs,.75rem);color:var(--navy,#2d3b56);font-weight:600}.chat-textarea,.chat-input{border:1px solid var(--line,#2d3b561f);width:100%;font-family:inherit;font-size:var(--text-sm,.8125rem);color:var(--navy,#2d3b56);resize:vertical;background:#fff;border-radius:8px;padding:9px 11px}.chat-textarea:focus,.chat-input:focus{border-color:var(--sky,#36ade2);outline:none}.chat-counter{font-family:var(--font-mono,monospace);color:var(--ink-muted,#6b7a8f);align-self:flex-end;margin-top:-6px;font-size:10px}.chat-counter.is-full{color:var(--gold,#f5a623)}.chat-hint{color:var(--ink-muted,#6b7a8f);margin-top:-4px;font-size:11px}.chat-captcha{justify-content:center;padding:4px 0;display:flex}.chat-actions{justify-content:flex-end;display:flex}.chat-send{background:var(--navy,#2d3b56);color:#fff;font-size:var(--text-sm,.8125rem);cursor:pointer;transition:background var(--transition-fast,.2s);border:none;border-radius:8px;padding:9px 20px;font-weight:600}.chat-send:hover{background:var(--sky,#36ade2)}.chat-send:disabled{opacity:.55;cursor:not-allowed}.chat-error{font-size:var(--text-xs,.75rem);color:#dc2626;font-weight:600}.chat-done-title{font-family:var(--font-heading,sans-serif);font-size:var(--text-md,1rem);color:var(--navy,#2d3b56);font-weight:700}.chat-done-body{font-size:var(--text-sm,.8125rem);color:var(--ink-muted,#6b7a8f);word-break:break-word;line-height:1.5}@media (width<=640px){.chat-widget{bottom:14px;right:14px}.chat-launcher{width:48px;height:48px}.chat-panel{max-height:calc(100vh - 100px)}}